Returns Policy
You may return most new items within 30 days of delivery for a full refund. We'll also pay the return shipping costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world.
When you place an order, we will pack your order within 2 business days. Most shipments will be delivered in 5 business days. In rare circumstances this may take longer and is normally due to the carrier who handles your shipment. If an item is taking longer that expected, please reach out to our customer care team and we will endeavour to help you in any way we can.